Company policy
Shipping and delivery policy
Last updated 2 August 2026
Coverage
Delivery availability, charges and estimates depend on the destination, product weight and stock location and are shown or confirmed during the order process.
Dispatch and tracking
Orders are dispatched after payment confirmation and stock verification. Tracking details are shared when provided by the carrier.
Receiving an order
Please inspect packages at delivery. Record visible damage with the carrier and contact Geften support promptly with photographs and order details.